Need help?
Frequently Asked Questions
Orders
Thanks so much for your order! You will receive a confirmation email from us once your order has been placed.
We are flexible and can accept payments via:
-Visa, Master Card & Apple Pay
-Interest free installments with Postpay (only for UAE & Saudi residence/citizens)
Yes, VAT is included and will not be added at the checkout.
Depending on your location, your order may be subject to additional taxes and duties.
Please refer to our terms and conditions for more information on currency conversion.
As we aim to get all orders out as quickly as possible, unfortunately once placed you cannot change or cancel your order.
Shipping / Delivery
Yes, we offer free shipping and returns worldwide! We want to make sure our customers have the best shopping experience possible. So, we offer free shipping and returns to make it easy and convenient for you to shop with us.
Once your order has been confirmed, we aim to send your purchases within one business day. During peak seasons, this can be delayed a little due to a backlog with our couriers, however we do all we can to get our order to you as quickly as possible.
1-3 working days.
3-6 working days.
Our orders are sent with different couriers, depending on where you are based. All orders are insured against accidental damage and theft.
We always work hard to get orders out to you as quickly as possible. If you experience a delay, please reach out to us and we would be happy to help you. Please find our contact details via the contact page.
Returns
We can offer a full refund on items that are unworn, in the original packaging and with tags still attached within 30 days of the date of delivery.
As long as your returned items meet our requirements, you will receive a refund within 14 days from the date that we received your parcel.
All return processes, for both UAE and international customers, are free of charge.
Avamah Designs
Please see our individual items to discover which sizes each piece is available in. We aim to cater to most shapes and sizes, offering flattering cuts for all body types.
Yes, our designs are limited edition, which means they won’t always be available. We recommend if you love a piece that you snap it up, as it may go out of stock quickly.
We hope to give everyone an opportunity to wear out clothes, but sizes can sell out quickly. We recommend that you don’t wait around when our new collections go live. If an item you love is out of stock, get in touch, as we may be able to help, or recommend something else that will be perfect for you.
Yes, you can either buy our clothing as individual pieces, as a full set, or mix and match.
Most of our designs comes in four colour options - black, white, grey and nude. Our clothing is designed to be super versatile, allowing you to create a capsule wardrobe that works hard for you.
Yes, we do offer gift cards! Our gift cards can be purchased online and can be used towards any purchase on our website. They make a great gift for any occasion!
Yes, we have a small collection of unique accessories, designed to make your life easier and help you create effortless style daily.
Our limited edition collections are made from different fabrics, that have been specifically selected because they are easy to care for and easy to wear.